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Screen Smarter, Reduce Fraud, and Protect Your Properties

Finding the right residents is about more than just filling units — it’s about protecting your community. With increasing risks of fraudulent applications, relying on outdated or inconsistent screening methods can leave you exposed to costly turnover, property damage, and compliance issues. FolioScreen™ Trusted Renter provides robust ‌screening solutions that combine advanced fraud detection tools to help you with Fair Housing compliance, allowing you to confidently approve qualified applicants while safeguarding your properties from potential risks.

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Tenant Screening Made Simple

An All-In-One Screening & Anti-Fraud Solution

FolioScreen™ Trusted Renter equips you with everything you need to make informed decisions — credit checks, criminal history, landlord-tenant history, and verified income, employment, and ID — all in one place. Our integrated platform streamlines your entire leasing process, from prospect to resident, making approvals quick and easy. With 89% of our customers preferring FolioScreen Trusted Renter over other screening services*, you can be confident that you’re using the best solution to find qualified residents, combat ‌fraud, and keep your teams efficient.

*October 2023 survey of 1,376 typical Trusted Renter Customers
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Fight Fraud With a Complete Tenant Screening Solution You Can Trust

FolioScreen Trusted Renter offers a variety of reliable screening solutions to help you select qualified residents while protecting your properties from fraud and ensuring compliance with fair housing laws.

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Frequently asked questions

What is FolioScreen™ Trusted Renter?

FolioScreen™ Trusted Renter is a tenant screening solution built directly into AppFolio. It brings fraud detection, background checks, and compliance tools together in one platform, helping you move prospects from application to decision without switching tools, re-entering data, or chasing down verification. The result leads to faster decisions applied consistently across every applicant.

How Does Tenant Screening Software Work?

Tenant screening software runs background and credit checks on rental applicants, pulling from national databases to surface criminal history, eviction records, and creditworthiness. Most solutions return a report which is used to make an approval or denial decision. FolioScreen Trusted Renter lives inside AppFolio. The application, screening report, and lease are all in one place so screening can automatically begin the moment an application is submitted.

Do I Need Tenant Screening Built Into My Property Management Platform?

A standalone tenant screening software runs the check. When it’s not embedded into your leasing flow or existing property management software, it cannot truly keep your data connected. When you move information between systems manually, data needs to be re-entered, files need to be tracked down, important steps can be missed, and decision making slows down.

FolioScreen Trusted Renter is embedded into AppFolio, facilitating the rental application, screening results, and online lease to stay connected every step of the way. No handoffs, and no gaps in the record.

Do All Tenant Screening Softwares Access the Same Records?

All FCRA-compliant screening providers access and pull from the same national databases. If a record is missing, the state likely reported it only to a local source, not a national database. That’s a data reporting gap, not a provider advantage.

What Does Statewide Criminal Screening Add to Screening Results?

National public records don’t always capture an applicant’s full criminal history. Statewide Criminal runs targeted searches based on an applicant’s previous addresses, providing wider state and county level coverage where national records may fall short.

How is AI Used to Detect Fraud?

AI and machine learning can be used to detect fraudulent documents and inconsistencies that a manual review can miss.

FolioScreen Income, Identity and Document Verification use AI-powered fraud detection through partnerships with Nova Credit, Plaid, and Snappt to help flag altered pay stubs, synthetic identities, and mismatched applicant details before you make a leasing decision.

Is AppFolio Fair Credit Reporting Act (FCRA) Compliant?

Yes. AppFolio is a Consumer Reporting Agency (CRA) under the FCRA, with specific legal obligations governing the handling, reporting, and processing of consumer data.

How Does FolioScreen Trusted Renter Handle Adverse Action Notifications?

FolioScreen generates FCRA-compliant adverse action notices automatically. When an applicant is denied or approved with conditions, the notice attaches to your decision letter and is sent directly to the applicant, no manual step required.

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