Product Showcase
What’s New in AppFolio:
Spring 2024
We hope that the year is off to a great start for your business! Earlier this year, we released our 2024 AppFolio Benchmark Report which surveyed over 5,000 property management professionals to get a better understanding of what 2024 may have in store for the industry. Despite an evolving market, property managers conveyed a positive outlook, with 81% of respondents expressing confidence in the state of their business.
At AppFolio, one of our goals is to help maintain that confidence by providing innovative solutions that reduce friction in your day-to-day work and give you and your teams more time to take on bigger challenges. Read on to learn about what we delivered in Q1 in the areas of accounting and reporting, marketing and leasing, affordable housing, owner experience, community associations, and AppFolio Stack™.
Last modified: Apr 3, 2024
By: Rae Parker
Accounting and Reporting
Bank Feed
Reconciling your bank accounts monthly is a core accounting task that doesn’t have to be tedious, time-consuming, or stressful. AppFolio Bank Feed helps to simplify the reconciliation process, requiring less effort to keep clean books.
First released in 2022, we’re excited to share additional enhancements to the Bank Feed feature that were prioritized based on user feedback:
Want to see these enhancements in action? Check out this helpful article to learn more, or type "Bank Feed" into the Global Search bar to try it out yourself.
Marketing and Leasing
Screening Verification Enhancements
Before approving a rental application, it’s important to understand whether the applicant can consistently afford their monthly rent.
AppFolio Income Verification can reduce the time and effort spent detecting fraud and help you make well-informed decisions about your future residents. To ensure that you have more applicant data when you need it, we’ve made the following enhancements:
While Income Verification helps to ensure that the applicant has enough funds to pay their rent, Employment Verification helps to ensure that the applicant will continue to have funds in the future. Now, you can request a one-time report from TheWorkNumber® to verify your applicant’s employment. The Work Number® offers credentialed verifiers with permissible-purpose access to 156 million employee records for verification of employment and income.
Bulk Download Leases
We’re always focused on making it easier to access your data. With this enhancement, you can quickly select and download up to 1GB of leasing data in bulk from the new Bulk Lease Downloads page — no more clicking through individual tenant pages to download leases manually. This new capability, available to customers on AppFolio Property Manager Plus and Max, can be a huge time saver in cases where you must provide this information, such as when a property is sold.
Affordable Housing
HOTMA Toggle
For affordable housing property managers, it’s critically important to ensure your teams are properly trained on HOTMA compliance requirements before they are implemented at the property level. Those who manage affordable housing units now have the power to control when they implement HOTMA within AppFolio Property Manager.
Based on your state’s Housing Finance Authority requirements and staff readiness, the new HOTMA toggle in AppFolio allows you to select your HOTMA implementation date. AppFolio Property Manager equips you with the necessary tools to effectively navigate the new, complex HOTMA regulations and changes.
Owner Experience
Build Stronger Relationships
The AppFolio Owner Portal provides property owners with on-demand access to their property data, documents, and action items, empowering them with direct visibility into the health of their properties.
Late last year, we unveiled a fully revamped owner experience, rolling out differentiated functionality, such as real-time reporting and dashboards, electronic management agreements and eSignatures, and the ability to simultaneously approve and fund maintenance projects within the portal. Recent enhancements make it simpler to invite your owners to their portals and provide more granular visibility into transaction details, including:
Community Associations
Board Member Association Overview
We know that keeping board members effortlessly connected to key association information improves your relationships and saves you time. With the new Association Overview dashboard, board members can now see important association metrics at a glance on their portal homepage.
This new view includes charts for budget comparison, bank account balances, overdue unpaid charges, service requests, and homeowner portal adoption. It can be enabled per association on each association's Board of Directors page or in bulk via the Bulk Update Board Reports page. If you've previously shared board reports with your board members, select reports will link from the charts and be visible in this new overview.
AppFolio Stack™ Marketplace
Collections Partners
Now you can easily enable integrations with leading collections partners right from the AppFolio Stack Marketplace. Save time and streamline your debt collections process by automatically sending past-due balances to leading collections agencies. Manage, track, and monitor accounts in collections, all within AppFolio Property Manager.
New App Partners
AppFolio Stack continues to grow with new partners and now features Amazon for package lockers, AvidXchange for accounts payable, Birdeye for reputation management, and Tenant Turner for marketing and leasing.
To view all of our AppFolio Stack Solution and App partners, visit the AppFolio Stack Marketplace.
Take Advantage of the Latest Innovations
Stay plugged into the latest from AppFolio with resources in our Innovations Hub.
As an AppFolio Property Manager customer, you can find out more about each one of these features by logging in and exploring our Help Center content.
Not yet an AppFolio customer and would like to learn more about our approach to property management technology? Request a custom demo tailored to your company’s business needs to see how these powerful tools can help your business grow.