When it comes to managing your growing business, efficiency is everything, and it starts with having the right technology in place. Whether it’s ensuring your financials are sound with detailed reporting or providing top-notch customer support to keep residents happy, our one powerful platform provides you with the tools you need to set your business up for long-term success. AppFolio is constantly evolving, offering enhanced features that simplify your workflows, empowering your business to operate more efficiently, and satisfying your demands without compromising quality or service.
Keep reading to learn about what we delivered in Q3 in the areas of affordable housing, accounting and reporting, and customer support.
Last modified: September 30, 2024
By: Rae Parker
Building trust with your residents by showing them that you’re able to support a repayment agreement on any unpaid rent is critical in demonstrating that you’re operating a HUD-compliant property. Ensure you can follow all the required compliance obligations for your affordable housing residents and units using Repayment Agreements. With this feature, you can:
With a more flexible and intuitive AppFolio reporting experience, you can spend more time analyzing data and less time setting up reports. A completely new design makes it easy for anyone to sort, filter, and group data to get insights faster. With this new experience, AppFolio Property Manager Plus and Max customers also have access to pivot tables and charts, enabling deeper data analysis within AppFolio. We have already started rolling out the new reporting interface to our customers, so be sure to share your feedback when you have a chance to try it out!
Through our partnership with AvidXchange, AppFolio Property Manager Max customers can now use AvidPay with AppFolio Smart Bill Entry. This integration automates a key part of the accounts payable process, sending payment details from bills created by Smart Bill Entry directly to AvidPay. By automating the payables cycle, you’ll benefit from reduced manual data entry, improved accuracy, and increased consistency.
Thanks to feedback from our customers, enhancements to corporate accounting provide improved automation between bills linked with corporate charges. Now, when one is edited, the other is automatically updated. A new “Create Corporate Charges” button now appears on existing bills, making it more convenient to link corporate charges. We’ve also added a “Create Corporate Charges” button to Smart Bill Entry, so once the system processes your invoice for you, you can create a corporate charge directly.
We understand that some support cases are complex and require time to resolve. When you need help, you can schedule a phone call with an AppFolio customer care representative to work through more complex issues faster. With our flexible scheduling options, you can select a convenient time that fits your schedule, typically with options for the same or next day. You’ll be automatically connected with a specialist based on your issue and the level of support you need.
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As an AppFolio Property Manager customer, you can find out more about each one of these features by logging in and exploring our Help Center content.
Not yet an AppFolio customer and would like to learn more about our approach to property management technology? Request a custom demo tailored to your company’s business needs to see how these powerful tools can help your business grow.