Realm-X: The Future of Property Management

At AppFolio, we know that AI holds immense promise to transform the future of property management, reducing the time and energy spent on busywork, preventing burnout from repetitive tasks, and promoting a faster path to productivity for new team members.

In fact, in many ways, that future is already here. Already, over 93% of our 20,000+ customers have increased their operational efficiency with one or more of our AI tools, such as Smart Maintenance, our AI Leasing Assistant, Lisa, Bank Feed, Smart Bill Entry, and FolioGuard™ Smart Ensure.

To date, AI tools in property management have been incredibly effective when applied to specific use cases. But now, with the emergence of generative AI and Realm-X, property managers are transforming their operational performance. Early users are already saving an average of 12.5 hours per week with Realm-X.1 That’s meaningful time-savings, and we think it’s just the beginning.

But to fully realize this potential, generative AI technology must be viewed as a way to augment and enhance your teams’ talents and abilities. This is why we designed Realm-X according to the following principles:

With these principles in mind, Realm-X stands as the first generative AI solution in the property management industry. With a patent pending for this novel approach, we are confident that Realm-X will remain at the forefront of revolutionizing property management operations. Our goal is that after using Realm-X, you’ll wonder how you ever managed to get work done without Realm-X at your side.

*Source: June 2024 survey of 36 Realm-X users

Experience Game-Changing Productivity With Realm-X

Realm-X can be used throughout the entire AppFolio Property Manager platform. Today, users are accessing Realm-X in three ways: Realm-X Assistant and Realm-X Messages are available to every customer, while Realm-X Flows is currently in beta.

Realm-X Assistant

Realm-X Assistant is your copilot experience, accessible everywhere in AppFolio to get work done faster and easier. Ask Realm-X a question, and Realm-X will connect you to the answers you need. Tell Realm-X to do something for you so you can concentrate on more important matters. Realm-X responds to a range of useful prompts and commands, allowing you to: 

Realm-X Messages

Realm-X Messages is a reimagined inbox that gets your resident communications under control by helping you sort through, act on, and respond to messages. Realm-X Messages includes several enhancements to sustain a great resident experience:

Realm-X Flows*

Realm-X Flows is a workflow automation engine that helps you standardize your processes and increases the speed, efficiency, and consistency of how they are executed. Teach Realm-X your best practices and Realm-X will guide you and complete work on your behalf and at the highest performance level every time. Automate your most time-consuming processes, such as:

*This feature is currently in beta and not readily available to all customers. If you are interested in learning more, please reach out to your account representative. 

Taking a Responsible Approach to AI

Given the enormous potential of AI, it’s important to implement these technologies responsibly, ensuring ethical practices, data privacy, and fairness in automated decision-making.

AppFolio's leadership is dedicated to leading the conversation about how AI can be used responsibly to best address the complex challenges property management professionals face. We take this responsibility seriously, ensuring that our technologies are developed and deployed in a safe, ethical, and responsible manner to benefit both you and your residents. At AppFolio, we have developed five principles to guide our initiatives and ensure ethical use of property management AI:

Transform the Way You Work With Realm-X

Ready to discover what Realm-X can do for your business? Our team of product experts is ready to take you on an in-depth tour of all the ways that AppFolio can transform your operations and prepare your business for the future of real estate.

Sign up now for a free customized product demo to see how you can experience a new way of working with Realm-X.