Author: Brittany Benz

How Community Associations Can Embrace Tech Today to Serve Homeowners of the Future

As more Millennials have families and Generation Z grows into adulthood, the demand for housing is only going to increase….

Attract & Retain High-Quality Talent: Insights for Community Association Managers

Now more than ever it’s critical that community association management businesses focus on attracting and retaining the next generation of…

Listen to Your Customers: 7 Insightful Stats for Community Associations Businesses

Technology can offer many benefits to the associations you manage — from better customer service to enhanced communication and streamlined…

New Data Reveals What Renters Want When It Comes to Leasing Heading Into 2021

The pandemic has had a big impact on renters’ attitudes when it comes to what they expect from leasing and…

Connected & Inspired: A Recap of The First Fully Virtual Customer Conference

2020 has been a defining year for the real estate industry, and accelerated the digital transformation that was already in…

Driving Diversity in Real Estate: A Discussion with Jasmyn Sylvester

Diversity is a word we hear often, but what does it actually mean? As defined by Global Diversity Practice, diversity…

Moving Trends & COVID-19: Key Findings & Insights on the Future

Ever since the onset of the COVID-19 pandemic, many have speculated if the country’s most populated cities will be impacted…

How to Strengthen Connections With Residents Virtually & In-Person

Branding for property management companies has traditionally been centered around personal relationships — building trust directly with customers has always…

CAI President Ursula Burgess on Community Associations & Effective Leadership

From managing dispersed teams and overseeing day-to-day operations, to keeping homeowners and board members happy, being a community association management…

How One AppFolio Customer Boosted NOI with Utility Management

With large-scale multifamily buildings it can be difficult to manage your utility bills and accurately measure residents’ individual utility costs….