Author: Rachel Jefferson

Rachel Jefferson is a Content Marketing Specialist for AppFolio.

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3 Tips for Managing a Problem Tenant

While the majority of residents are perfectly agreeable, pay their rent on time, and don’t make much of a fuss, over…

5 Ways To Create Good Tenant Relationships During The Holidays

The holidays are a festive time of the year. They are a chance to make a long-lasting impression, spread good…

Get to Know Arezou Gholami, Sr. Customer Success Manager

1) Where are you from? I was born in Orange County, California, but I moved to Philadelphia shortly thereafter. My…

Hug Your Haters: How to Turn Bad Reviews into Your Competitive Advantage

When it comes to customer service and online reputation management, the absolute worst thing you can do is to do…

3 Maintenance Tips to Prepare Your Properties for Winter

Property management companies employ maintenance teams to ensure the safety and comfort of residents. They do more than keep lawns maintained and change old light…

Technology to Keep Your Property Owners Happy and Profitable

As a property manager, your priorities might change each month—in June it’s fill the vacancies left by graduating students, in…

5 Rental Sites for Listing Your Properties in 2016

Awhile back, we highlighted some of the top sites for listing your vacant properties online. Well, it’s been a couple…

6 Ways Technology Can Help Property Managers Save Time & Money

Do you have technology in place to streamline your entire leasing flow? Modern renters rely on technology for just about…

Timeless Marketing Techniques to Help You Win More Business

With today’s reliance on using digital marketing strategies to reach more people of younger generations, we forget that “old school” marketing…