Author: Rachel Jefferson

Rachel Jefferson is a Content Marketing Specialist for AppFolio.

CAM Reconciliation Just Got Easier

Does this sound familiar? Your commercial tenants are responsible for a portion of property expenses (i.e. electricity, gas, water, elevator…

10 Ways for Property Managers to Stay Competitive [Infographic]

For property managers to keep up with changes in technology and new demands from renters, they need to make some adjustments…

Meet the 2015 AppFolio Engineering Interns

AppFolio’s Engineering Internship program recruits outstanding undergraduate and graduate students from top universities to participate in 12 weeks of high-intensity…

5 Tips for Handling a Bad Online Review

As a property manager, a bad review is going to happen at some point in your career. Individual opinions will…

AppFolio Wins Silver Stevie Award for Customer Service

We’re excited to announce that we are the recipient of the 2015 Silver Stevie Award from the American Business Awards…

Top 10 Tips for End of Summer Property Upkeep

As the summer comes to an end and the holiday months quickly approach, it’s time for property managers to start the new…

How to Do a Market Analysis and Stay Competitive

New property managers often set expectations too early—before they fully understand their competition (or their customers). Establishing rent tiers, planning…

Get to Know AppFolio Marketing Intern – Erinn Scotland

Today is my last day as a Marketing Intern for AppFolio in Santa Barbara. In a couple of weeks, I’ll…

3 Resident Screening Tips for Getting High-Quality Renters

As a property manager, you don’t want a “bad” renter—someone who is late on payments, tears up the floorboards, or…

Is Your Website Attracting Renters? A Quick Optimization Checklist

Your property management website is one of the most important tools in this digital age for bringing in prospective residents….