Category: Leasing

Understanding Your Residents: How Do Their Needs Change in the Summer?

Like any relationship, understanding the needs of your residents starts with an open line of communication. If your residents don’t…

Three Essential Steps for Turning Around a Problem Property

Our property is in really bad shape. Can you turn it around? How would you respond to a prospective client…

8 Strategies Your Competitors Are Using to Close More Leases (Webinar Recap)

This webinar revealed 8 modern strategies that today’s successful property managers are using to stand out from the competition and improve their customers’ experience.

Is Your Multifamily Community Pet-Friendly or Pet-A-Phobic?

When you consider there are approximately 83 million owned dogs and more than 95.5 million owned cats in the United…

Zillow’s Secrets to Understanding Renters (Webinar Recap)

We recently held a great webinar presented by Skylar Olsen, Senior Economist at Zillow. She shared current renter trends and insights…

Six Questions You Should Never Include in a Resident Interview

By now most property management professionals know that verbal communication – word choices – is only a small percentage of…

7 Things Real Estate Professionals Should Never Say to a Prospective Resident

Training property management leasing teams to overcome objections and build rapport with prospective tenants often improves closing rates. There are…

Why Today’s a Good Day to Set Aside Your Saleman Hat

Understanding the Multifamily Housing Market: What Differentiates Leasing From Other Sales Environments There was a time that sales managers were more…

Do You Know the Best Strategies for Dealing With Angry Residents?

Dealing with disappointed, unhappy residents and owner-clients is one of the realities of life for professional property managers. Even companies…

Four Ways Property Managers Can Improve Resident Engagement

Robust resident engagement strategies help property management companies streamline daily operations and manage relationships. Implementing the best technologies and processes…