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The property management industry is a service industry, and its success is very much dependent on offering their residents a…
by Elizabeth Millar, Rae Parker
Today’s residents value an elevated living experience more than ever. Our 2022 U.S. Resident Motivations report found that while 70%…
by Rae Parker
If you’ve been manually managing your inbound leads and guest cards, it’s time to ditch the pen and paper. CRM…
by Marc Frenkiel
Today’s renters expect a seamless leasing process and look for property management companies that deliver stand-out experiences. Effectively marketing and…
To kick off a brand-new season of The Top Floor, we spoke with Demetri Themelis, Co-Founder & CEO of Knock®,…
Although the apartment industry is showing strong signs of recovery, operators are still dealing with the havoc the pandemic wreaked…
by Paul Bergeron
In a previous article, we pointed to data showing that despite leasing agents’ desire to grow their careers, many are…
Retention — of both residents and employees — is a key factor in the success of any property management business….
When we surveyed renters across the nation for our 2022 Resident Motivations report, their feedback was loud and clear: Renters…
by Katelyn Graumann
Our society continues to move toward an online-first approach. These days, the leasing process happens virtually with prospective residents completing…
