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Customer Experience: What It Means & Why It Matters More Than Ever

Over the last few years, residents’ expectations have shifted drastically, and property management companies are recognizing the need to re-evaluate…

What Property Managers Should Know About the Low Income Housing Tax Credit Program

Affordable housing typically refers to housing units that receive a government subsidy to allow the property owner(s) to price these…

Using Data to Drive Better Property Management Business Decisions

To ensure property management success, making data-driven decisions is essential. After all, the numbers don’t lie, and they can reveal…

How Financial Flexibility Improves the Resident Experience & Business Outcomes

When it comes to financial flexibility, it’s pretty much guaranteed your residents are not only incredibly familiar with the concept…

Stay in the Know with These Affordable Housing Resources

Understanding, managing, and staying compliant with affordable housing regulations is no simple task. Here’s a roundup of some resources that…

How Property Management Companies Can Benefit from Adopting Consumer Payment Trends

Whether it’s purchasing groceries with the tap of a phone, transferring funds through a digital wallet, or buying big-ticket items…

How Offering Financial Flexibility Benefits Your Business and Residents

When it comes to consumer preferences, change is inevitable. However, over the last few years, consumer behaviors have shifted faster…

A Closer Look at Affordable Housing

Affordable housing refers to housing that costs less than 30% of a household’s income. Harvard University and Habitat for Humanity’s…

How to Set Your Marketing Team up for Success

When businesses were reevaluating standard operating procedures in light of the shakeup caused by the pandemic, AppFolio worked with Lisa…