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Why Your Leasing Team Needs a CRM Strategy

To kick off a brand-new season of The Top Floor, we spoke with Demetri Themelis, Co-Founder & CEO of Knock®,…

How Maintenance Makes or Breaks Your Resident Experience

Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly…

2 Association Management Companies Reveal Their Secrets to Success

Want to know what other community association management businesses are doing to stay successful? Beth Gilbert, Sr. Director of the…

Maximizing Efficiency: A Data-Driven Look at What’s Holding Property Management Businesses Back

Despite a historic climb in rent prices and surging demand for units nationwide, today’s property managers are contending with a…

Why Customer Relationship Management is Essential for Marketing and Leasing

In our first episode of season 3 of The Top Floor podcast, we speak with two experts about the world…

Recruiting in a Tight Labor Market: 5 Strategies for Association Management Companies

Are you feeling the pain of the labor shortage as you search for quality employees to help manage your associations?…

Overcoming 2022’s Biggest Challenges

Although the apartment industry is showing strong signs of recovery, operators are still dealing with the havoc the pandemic wreaked…

‘Together @ AppFolio’: Our Approach to Workspace and Collaboration

More than 15 years of transforming the real estate industry and serving our unique customer base has taught our team…

Optimize Your Leasing Operations With These Data-Backed Solutions

In a previous article, we pointed to data showing that despite leasing agents’ desire to grow their careers, many are…