Atrium Management Company trusts AppFolio to deliver outstanding experiences for its teams, residents and owners.

Over the last several years, Atrium has grown rapidly through the acquisition of several property management companies. Because some acquired organizations use a different platform than AppFolio Property Manager, Mike was often challenged by navigating multiple disparate and overly complex property management systems.
“With another platform, I have to get into different systems to pull a financial report or a resident report, which makes no sense to me. Why can't we just centralize where we pull our reports from?”

Because Atrium Property Management built their entire business by prioritizing developing relationships, they deserved more than just a software provider. With AppFolio, they gained a true business partner that’s committed not only to delivering the best possible solutions for their needs but also dedicated to their ongoing success.
“Real estate is a tool for us to make an impact in people's lives. Everything we do in our business is all about relationships, and we really want to do a good job. I feel like AppFolio genuinely cares that its partners are succeeding.”

For five years in a row, Atrium Management Company was voted one of Orlando’s best places to work and it’s easy to see why: They are committed to a good employee experience as much as they are to a positive resident and owner experience. By using AppFolio, team members can be onboarded faster and contributing sooner.
“One of the biggest things is how easy it is to train new people, and from that usability we've grown rapidly. We went from two employees eight years ago to almost 100 employees now. The AppFolio system is so user-intuitive and helps people effectively do their jobs, which makes our business easier.”

With centralized communication hubs, self-service online portals, online maintenance requests, and much more, creating amazing resident experiences is easy with AppFolio’s modern, mobile, and online property management tools.
“In terms of resident experience, it's been great. As it is for our employees, AppFolio Property Manager is very usable and intuitive for residents as well. I think it's definitely helped with improving the resident experience and retention.”

With quick and accurate access to work orders, documents, and metrics, Atrium Management Company is able to more easily keep owners updated and informed on property performance.
“Owners love the reporting. It is automatically sent out every month, the portals are organized, and it's very clear. When you're looking at the owner pages and the properties themselves, the pages just make sense with all the crucial resident information right there. I can't say that for most other software.”