Level up your maintenance bandwidth and cost-savings
AppFolio Property Manager and Mezo deliver AI-driven maintenance intelligence that automatically updates work orders, unlocks unparalleled visibility into your operations, prepares technicians to fix issues faster, and reduces risk with 24/7 resident mitigations.
Increase maintenance bandwidth, reduce costs, and delight residents
AppFolio Property Manager and Mezo integrate to provide AI-driven solutions that diagnose maintenance requests, proactively equip your team to resolve issues faster, and help residents solve issues on their own.
Gather maintenance details with ease
Leverage Mezo’s AI virtual assistant to gather critical maintenance details from residents, with cost-saving mitigation and DIY coaching.
Actionable work order data
Generate media-rich work orders with 99% accuracy*, recommended repairs and parts, and automated scheduling.
*Based on Mezo-enriched work order performance, March 2023
Faster fixes in fewer trips
Save time and money on maintenance operations by preparing technicians to resolve issues in one trip.
Get more done with your team
Gain visibility into your maintenance operations and boost team bandwidth so you can do more without hiring more.
Support your team and residents alike with a maintenance intelligence platform that enables fast and effective work order resolution, mitigates risks, and saves on cost.
24/7 maintenance assistance
When submitting a maintenance request, residents connect with Mezo’s 24/7 virtual assistant, Max, which automatically populates resident and unit information provided by AppFolio.
Quickly diagnose issues
Max chats with the resident and uses AI-assisted Intelliflows™ to diagnose the issue in under 3 minutes.*
*Based on average Max chat times, March 2023
Helpful advice from Max
Based on the diagnosis and recommended repairs, Max then coaches residents through media capture and simple DIY solutions.
Automatic work order updates
The diagnosis, recommended repair, parts needed, appliance data, photos, videos, and full chat history are then transferred to AppFolio as an enriched, actionable work order.
Introducing AppFolio Stack™
Level up your integrations
AppFolio Stack™ gives you the power to customize your key workflows to match how your business operates, all within our easy-to-use platform. We partner with the top proptech solutions on the market to give your business a competitive edge while enhancing productivity and improving the resident experience.
Watch a Demo“With AppFolio Stack™ we can maximize our team’s productivity and improve the experience for our residents.”
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