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Exceed Expectations, Drive Occupancy, and Thrive in a Changing Market

With nearly one million new residential units slated for availability this year and next, renters have many options. The 2024 AppFolio Property Manager Renter Preferences Report can help you better understand their expectations, so you can surpass them by providing excellent service to stand out in a competitive rental landscape.

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Tailor Your Approach to Renter Satisfaction

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The Faster, The Better.

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Room for Improvement

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Communication and Maintenance Are Key

AndrewGreenbreg

“The resident is our customer. They are the only ones actually paying anything, so their experience is paramount. We live in a constant battle against vacancy. The highest cost of owning real estate is vacancy.”

Tony Julianelle
CEO, Atlas Real Estate, 6,500+