Our software was built with you in mind. We’ve developed a powerful platform that’s also more intuitive, user-friendly, and less complicated than the other solutions out there.
We’re constantly innovating, because your success is our success. With Lisa, our AI Leasing Assistant, you can consistently convert qualified leads into residents, freeing your leasing team to focus on providing personalized experiences. And with Smart Maintenance, you can intelligently manage and respond to maintenance requests around the clock.
We surveyed our most satisfied customers and 71% reported that filling vacancies was faster using AppFolio Property Manager compared to other solutions.
*Source: April 2021 TechValidate survey of over 500 satisfied AppFolio customers
We take a very thoughtful approach to integrations, vetting our technology partners before integration. The result is twofold: A seamless, unrivaled software experience, and reliable data you can trust — in real time. And should you encounter a technical difficulty, you’ll always get the full support you need.
“AppFolio Property Manager has made us much more efficient, while maintaining the same level of service our tenants and clients are used to.”
Customer experience is our true north star. We listen to our customers and and prioritize building software based on what we hear, resulting in a platform that's always easy to use, works in the real world, and adds value to your business.
We surveyed our most satisfied customers and 78% agreed that using AppFolio Property Manager enabled them to increase their unit-to-staff ratio.
*Source: April 2021 TechValidate survey of over 500 satisfied AppFolio customers
If you’re being bogged down by processes that increase the time and effort it takes to turn units, respond to service requests, and fill vacancies, switching to AppFolio Property Manager can help.
Using numerous, disparate tools results in bad data that doesn’t accurately reflect your property’s performance, as well as a glitchy software experience that slows your team down. We vet our technology partners and integrate them seamlessly to deliver an unrivaled software experience.
“Even several weeks after implementation, there was still an AppFolio team making sure that everything worked for us. They were there to iron out any kinks and make the transition as seamless as possible. To me, that's real customer success management.”
See Jerry’s StoryWe surveyed our most satisfied customers and 83% trained employees on our software in less than one month.*
*Source: April 2021 TechValidate survey of over 500 satisfied AppFolio customers
We know switching software is no easy task, but with AppFolio Property Manager, your onboarding team will be there every step of the way to ensure the process is smooth and well-supported, with limited disruptions to your business.
Your team at AppFolio works hard to get your staff comfortable with the platform while freeing management to focus on more strategic work. Here’s what you can expect:
AppFolio places a significant emphasis on customer support — and success. In fact, we've won awards for it. We don’t consider ourselves just a software vendor. We’re a business partner invested in your success.
“The most successful aspect of partnering with AppFolio is their dedication to customer success. You truly feel like a partner instead of a customer. They are always releasing improvements to the platform, and they follow up to make sure you understand how to best utilize the software as it continues to evolve for the better!”
Warner Johnson
Duckworth-Morris Real Estate
4,800+ Units
Jon Snow
Crescent Canyon
1,000+ Units
Carina Lyons
Concept Property Management
1,600+ Units
Our portfolio experts can help you with onboarding questions and strategic advice, and get you
set up with our software to meet your business needs.