Manage and Grow Your Business with HOA Management Software
Fostering relationships throughout your community associations is the heart of your business. Learn how AppFolio’s intuitive HOA management software enables you to communicate, connect, and deliver exceptional experiences that help you retain your happy customers for life.
AppFolio’s proven approach
Customer-driven innovation
A true business partnership
One powerful platform
Your associations, supported by
one comprehensive platform
one comprehensive platform
Seamlessly manage & maintain the value of your communities with just one solution
Online tools put the power to submit requests in the hands of your homeowners, and intuitive workflows enable your team to quickly and easily process the work all while keeping your homeowners informed.
Features & Services- Online Maintenance Requests and Work Orders
- Online Architectural Reviews with In-App Messaging
- Mobile Violations & Tracking
- Violation Letters
- Association Calendar
- Add Rules & Regulations
- Board Member Roles & Tenure Tracking
- Committees Set Up
Provide board members with the visibility they need with robust accounting & reporting
Easily access, understand, and share essential information about the financial health of your associations with your boards.
Features & Services- Bank Integrations
- Online Payments
- Automated AP
- Smart Bill Entry
- Customized Reports
- Corporate Accounting
- Multiple Fund Accounting and Cost Centers
- Vendor eCheck and Bill Pay
Centralize your communication & provide remarkable service to your communities
Connect everyone across your associations with modern communication tools that foster exceptional customer experiences.
Features & Services- Online Portals for Homeowners & Board Members
- Association Calendar
- Text & Email
- AppFolio Mailing Service
- Shared Folders and Documents
- In-App Messaging for Architectural Reviews
- Board Approvals
- Online Portal for Vendors
- Mobile Apps
Executives
Everything you need to manage and grow your association management business
Run your business with ease
AppFolio’s comprehensive HOA management software keeps your entire business running smoothly, so you can:
- Focus on expanding your portfolio, uncovering new growth opportunities, and delivering outstanding experiences to your customers with instant access to their online portals, keeping your boards informed about the financial health of their associations with customized reports.
- Gain process and management efficiencies to increase profitability by automating routine, manual tasks, like collecting dues or reviewing architectural requests.
- Stay ahead of the competition with seamless and frequent feature updates, innovations, and a dedicated tech partner that helps your business thrive.
- Give your team the time and mobility they need to get work done faster and delight residents.
“AppFolio has allowed us to grow to more than double our original size without having to double our staff.”
Patricia Mallard
President, Duval Realty
Association Managers
A single solution to carry out all your association management duties
Streamline the work
AppFolio's robust mobile capabilities allow you to easily manage your associations from anywhere, on any device, so you can:
- Boost efficiency and save time by automating repetitive, manual tasks like collecting dues and reviewing architectural requests.
- Centralize scheduling and events management, and enhance your customer service with on-demand information and access to an Association Calendar.
- Keep your homeowners and board members informed around the clock with modern communications, such as text messaging and email.
- Increase the mobility of your team, by digitally submitting violations from the field, complete with images,notes, and a community map.
- Reduce your dependence on other tools, by using a comprehensive solution that includes accounting, payments, mailing service, and more!
“For our managers, mobility has been a game-changer. Community managers are often visiting multiple associations in a day and AppFolio enables them to use the mobile app directly from their phone, out in the field, or even at home. It's given us a huge advantage.”
Shinobu Young
Community Association Accountant, Vista Property Management
Board Members
Govern your association with confidence
Lead your community
With AppFolio's HOA management software you can confidently lead your community and complete all of your association duties from anywhere, on any device, so you can:
- Stay in the loop on decisions and carry out approvals for invoices, contracting bids, general items, and sign checks from their online portal.
- Be empowered with instant access to important happenings in your community with the Association Calendar.
- Keep your association running smoothly and homeowners happy with a convenient mobile app that offers extraordinary customer experiences.
- Track and manage all architectural communications online, and enable all approvers to review the same information.
- Have the digital resources you need to be an effective board member, from shared documents to reports.
“With AppFolio, board members have access to view their properties online. This allows them to have more immediate information, reducing the time we have to spend responding to phone calls and emails. Our board members are confident in our abilities, and appreciate the transparency AppFolio provides.”
Mike Carrier
President, SOMAK Property Management
Homeowners
Meet and exceed homeowner expectations
On-demand homeowner experiences
With AppFolio, homeowners can perform all of their association tasks from their online portal, accessible from anywhere, on any device, so they can:
- Reduce inquiries by proactively sharing important community information with an association calendar and the ability to share critical documents with homeowners from their online portal.
- Stay up-to-date on what’s going on in your community with the Association Calendar.
- Say goodbye to paper checks! Instantly and securely pay dues and assessments online via eCheck, debit, or credit card with the option to set up automatic payments.
- Effortlessly submit architectural requests, discuss logistics, and maintain transparency with in-app messaging.
- Easily submit maintenance requests for common areas as they spot them directly from their mobile device.
“AppFolio's Online Portal enables homeowners to communicate more effectively... these communication tools help us know what's going on in the community, track what's being done, and give (homeowners) a place to provide details. The Online Portal streamlines processes and makes everything available to them.”
Juan Rodriquez
HOA Dept. Division Manager of Vista Community Management
Featured Case Study
Partnering in success
Since partnering with AppFolio in 2013, Pelican Property Management has grown from 6 doors to over 4,200+. Based in Baltimore, they manage a large portfolio of homeowners associations across Maryland.
All Case Studies
What other customers are saying
“AppFolio is an amazing tool. It provides us with the competitive edge that we wouldn't have with any other product that I've seen out there to date.”
Jordan Levine
Co-Founder, Pelican Property Management
40+ Associations
“Community managers are often visiting multiple associations in a day and AppFolio enables them to use the mobile app directly from their phone, out in the field or even at home.”
Shinobu Young
Community Association Accountant, Vista Property Management
“AppFolio has made my property management firm much more efficient and has allowed us to grow our business without increasing staff. It has made everyone in my organization’s lives easier.”
Warner Johnson
President, Duckworth-Morris Real Estate
40+ Associations
Property Manager
Flexible plans that scale
with your business
Flexible plans that scale
with your business
Core
Designed to manage your entire portfolio
Online Payments for Dues & Assessments
Online Portal for Homeowners & Board Members
Bank Integrations
Bulk Communication via SMS, Email, and Postal Mail
Association Calendar
Mobile Violations Management
Online Maintenance Requests
Mobile & Offline Inspections
Online Architectural Review & Messaging
Standard Support
No matter what you manage, we’ve got you covered
Scale your business efficiently with a centralized system of record that supports your entire portfolio.
Meet your new partner in tech.
We want you to win. Discover all the ways AppFolio’s HOA management software can help unlock more potential with a free demo today.
Book a Free Demo